Frequently Asked Questions And ANSWERS!
What is the turnaround time for our linen and garment items?
Answer: 24 Hours. We provide daily service 7 days a week, 52 weeks a year to all of our customers.
What is the total inventory requirement for using your service?
Answer: A minimum four par total inventory will be necessary.
How will our merchandise be kept separate from other accounts?
Answer: Each of our accounts have different specifications for their merchandise. We process each hotel as a separate batch each day.
Does R&R have a Quality Assurance program in effect?
Answer: Yes. We take samplings of our production at various times throughout the day. Using a “point” system to score defects, we identify problem areas and determine actions required to correct unacceptable defects.
How long has R&R been in operation?
Answer: We began service in February, 1998.
How much will the service cost?
Answer: Actual cost will be determined based on a number of factors. The size of property, merchandise specifications, and daily usage are the major considerations that will determine total laundry cost.
Does R&R require a written service agreement?
Answer: Yes. The agreement spells out the terms of our service. Each agreement is tailored to the individual requirements of our customers.
How long does our laundry service take?
Laundry is returned within 24 hours guaranteed.
Does R&R Laundry Solutions handle corporate accounts?
We are happy to offer corporate account service. We will pickup laundry right from your office or place of business on a regularly scheduled basis. Please call or email customer service for further details.
Why Commercial clients choose R&R Laundry Solutions?
WE OFFER FIRST 100 LB LAUNDRY WASH N FOLD SERVICE . NO OBLIGATION – RISK FREE TRIAL
Majority of our Clients jois us & stay with us due to our Laundry Industry experience dependability & Affordability. By utilizing R&R Laundry Solutions commercial clients can concentrate on other aspects of their Businesses rather then dealing with day to day laundry issues & ultimately in return are more Productive / Cost efficient for their organizations.
What does R&R Laundry Solutions guarantee?
At R&R we take pride in the job we do for our customers, promising that we will care for your garments with the utmost care. We will not rest until your satisfied. If you should have any concerns, please call us or email customer service.
100% SATISFACTION GUARANTEE
Will my information be private and safe?
It certainly will. We make every effort to protect your information.
We use your private information to only process your order.
What do I do if I have a concern with my order?
You can fill in the feedback form, send us an email or call us. Our feedback form, email address and telephone number can be found on the contact us page.
I have sensitive skin and use a special detergent, can R&R do my laundry?
R&R is happy to use any detergent you like. Send your detergent along with your laundry and we will return any unused portion back to you with your clean laundry. Please make sure to place the detergent a plastic bag so none seeps on your clothes and please do not provide your own bleach as we can not be held responsible for any damage to your clothing from a leaky bleach bottle.
- Convenience: You will never have to waste your time at the laundromat ever again!!
- Time: By using our Dependable service, you will have more hours of free time a week.
- Quality: We are a professional service committed to the complete satisfaction of our customers.
- Rewarding: You work hard enough, now you will never have to worry about that pile of laundry waiting for your attention.
- Easy: Free pick up and delivery right to your door and you will never have to carry a heavy laundry bag or detergents again.